Privacy Policy
Effective Date: 29 July 2025
Rabt Naturals ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with us in any other way.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- • Name, Email Address, Phone Number
- • Shipping/Billing Address
- • Date of Birth (optional)
- • Skin Type or Preferences (via AI/skin quiz)
b. Payment Information
- • Payment details (processed securely via third-party gateways like Razorpay/Paytm/UPI; we do not store your card details)
c. Device & Usage Information
- • IP Address, Device Type, Browser, Pages Visited
- • Cookies and Tracking Technologies (to improve user experience)
2. How We Use Your Information
We use your information to:
- • Process and fulfill orders
- • Provide personalized skincare recommendations
- • Send important updates, order confirmations, and reminders
- • Improve our products, website, and customer experience
- • Communicate promotions, offers, and brand news
- • Prevent fraudulent transactions
3. Sharing Your Information
We never sell your personal data. However, we may share it with:
- • Trusted service providers (payment gateways, logistics partners, etc.)
- • Legal authorities, if required for compliance
- • Analytics tools (like Google Analytics or Meta Pixel) for internal insights
4. Your Rights & Choices
You have the right to:
- • Access, update, or delete your personal information
- • Opt-out of marketing emails or WhatsApp messages
- • Disable cookies from browser settings
To exercise your rights, email us at: support@rabtnaturals.in
5. Data Security
We implement industry-standard security measures to protect your data, including SSL encryption, secure servers, and limited access protocols.
6. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
7. Updates to This Policy
We may update this policy from time to time. The updated version will be posted on this page with the revised date.
8. Contact Us
If you have concerns about our Privacy Policy, feel free to contact us at: