Refund & Return Policy

Your satisfaction is our priority. Here's exactly how refunds, returns, and replacements work at Rabt Naturals.

• Raise a return/refund request within 48 hours of delivery.
• Email support@rabtnaturals.in or WhatsApp +91-9755535872 with: Order ID, Product photos (packaging + product + invoice), Reason for return.

If your return is approved:

• Prepaid Orders: Refund to original payment method within 5–7 working days.
• COD Orders: Refund via bank transfer or UPI (details collected from you).
• You can also choose a replacement or store credit coupon of the same value.

In eligible cases:

• Our courier partner will attempt pickup within 2–4 working days.
• Returned product must be in original condition (unused, all labels/packaging intact).
• In rare cases, we may ask you to self-ship and reimburse courier charges.

• Orders can be cancelled only before they are shipped.
• Once shipped, the order cannot be cancelled unless it meets the return conditions above.

• Refunds will not be issued if the product is found used, damaged by customer, or returned without approval.
• We reserve the right to reject claims that do not meet our policy terms.